Terms & Conditions

These Terms & Conditions (the "Terms") form a legally binding agreement between you ("you" or "User") and Zyvenxa Technologies Private Limited, a private limited company incorporated under the laws of India with its registered office at Anakkallil, Puthencruz P.O., India, 682308 ("Zyvenxa", "Anvikare", "we", "us", or "our"), governing your access to and use of the Anvikare mobile application (the "App"), our website at https://anvikare.com (the "Site"), and any related features, content, or services (collectively, the "Services").

Please read these Terms carefully. By downloading, installing, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not download, install, access, or use the Services.

1. About Anvikare

Anvikare is a personal, informational tracking application that helps parents, guardians, and caregivers record and organise information about a baby's and a mother's wellbeing — including sleep, feeding, diapers, growth measurements, vaccinations, moods, medicines, journal notes, and similar caregiving information. Anvikare also provides optional AI-generated insights using Apple Intelligence on-device Foundation Models, optional iCloud synchronisation, and optional co-parent sharing through Apple's CloudKit Sharing.

2. Eligibility

You may use the Services only if:

you are at least eighteen (18) years of age and have the legal capacity to enter into a binding contract under the laws of your country of residence;
you are a parent, legal guardian, or authorised caregiver of any child whose information you record in the App;
you are not barred from receiving the Services under the laws of India, the United States, or any other applicable jurisdiction;
you are not located in, under the control of, or a national or resident of a country subject to a comprehensive embargo by India, the United States, or other applicable governments.

The Services are not directed to children. If you are under 18, you must not download or use the Services. If we learn that we have inadvertently received personal information directly from a child under the applicable digital-consent age without verifiable parental consent, we will delete it.

3. Not a Medical Device — Health, Medical, and Emergency Disclaimer

Anvikare is not a medical device, is not a substitute for professional medical advice, diagnosis, or treatment, and is not regulated as a medical device in any jurisdiction.

The Services are intended for general informational, tracking, and journaling purposes only.
No content within the Services (including charts, growth percentile indicators, vaccination reminders, and AI-generated insights) constitutes medical advice, a clinical recommendation, a diagnosis, or a treatment plan.
Always seek the advice of a qualified healthcare professional with any questions regarding your or your child's health.
Never disregard, avoid, or delay obtaining medical advice from a qualified healthcare provider because of something you have read or seen in the Services.
If you believe you or your child may be experiencing a medical emergency, call your local emergency number or go to the nearest emergency facility immediately. Do not rely on the App in any emergency.

Vaccination schedules, growth percentile charts, feeding norms, and similar reference data within the App are generalised and may not reflect the standards applicable in your country or to your child's individual circumstances. You are responsible for verifying any such information with a qualified healthcare provider.

4. AI Features Disclaimer

Certain features of the App generate text, summaries, suggestions, or insights using Apple Intelligence on-device Foundation Models (and, where Apple deems necessary, Apple's Private Cloud Compute environment). These features are referred to as "AI Insights".

AI Insights are generated automatically and may be inaccurate, incomplete, outdated, biased, or misleading.
AI Insights are not medical, clinical, psychological, nutritional, legal, financial, or other professional advice.
You must independently verify any AI Insight before relying on it for any decision, particularly any decision concerning the health, safety, nutrition, medication, or wellbeing of a child or mother.
We do not warrant that AI Insights will be accurate or fit for any particular purpose. We disclaim all liability arising from your reliance on AI Insights to the maximum extent permitted by law.
You can disable AI Insights at any time from Settings → AI Insights within the App.
The AI processing is performed on your device or in Apple's Private Cloud Compute environment; Anvikare does not receive copies of your prompts, inputs, or outputs.

5. Your Apple Account, Device, and Apple Services

The Services depend on Apple Inc. services, including the Apple App Store, iCloud, CloudKit, CloudKit Sharing, Apple Push Notification Service, StoreKit, SKAdNetwork, and Apple Intelligence. Your use of those services is governed by your separate agreements with Apple, including the Apple Media Services Terms and Conditions and the iCloud Terms. You are responsible for maintaining a compatible Apple device, a valid Apple ID, an internet connection, and any device or carrier costs.

6. Your Account and Data Stewardship

Anvikare does not require you to create a Zyvenxa-hosted account. You use the Services under your Apple ID. The information you enter is stored on your device and, optionally, synced through your own iCloud account. You are solely responsible for:

the accuracy, completeness, and lawfulness of all information you enter into the App, including information about any child or other individual;
obtaining all consents required under applicable law (including from the other parent or legal guardian, where applicable) to enter, share, or process information about a child or another adult;
safeguarding your Apple ID credentials and the security of your device;
backing up your data, including by enabling iCloud sync;
any activity that occurs through your Apple ID or on devices you control.

You acknowledge that uninstalling the App, signing out of iCloud, disabling iCloud sync for Anvikare, or deleting data within the App may result in the irreversible loss of your data, and that Zyvenxa cannot recover such data because Zyvenxa does not maintain a server-side copy.

7. Licence to Use the App

Subject to your compliance with these Terms, Zyvenxa grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install, and use the App on an Apple device that you own or control, solely for your personal, non-commercial use. This licence is granted by Zyvenxa and not by Apple, and it does not transfer to you any ownership interest in the App, the Services, or any related intellectual property.

8. Apple App Store — Additional Terms (Required EULA Provisions)

The following terms apply to your use of the App downloaded from the Apple App Store, in addition to the standard Apple Licensed Application End User Licence Agreement (the "Apple EULA"), available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. If you have not entered into a separate written end-user licence agreement with Zyvenxa, the Apple EULA, together with these Terms, governs your use of the App. In the event of any conflict between these Terms and the Apple EULA, the more restrictive terms shall apply with respect to your use of the App on iOS.

Acknowledgement. You and Zyvenxa acknowledge that these Terms are concluded between you and Zyvenxa only, and not with Apple Inc. Zyvenxa, not Apple, is solely responsible for the App and its content.
Scope of Licence. The licence granted to you for the App is limited to a non-transferable licence to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
Maintenance and Support. Zyvenxa is solely responsible for providing any maintenance and support services with respect to the App, as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
Warranty. Zyvenxa is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any) to you; to the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Zyvenxa's sole responsibility.
Product Claims. You and Zyvenxa acknowledge that Zyvenxa, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer-protection, privacy, or similar legislation.
Intellectual Property Rights. You and Zyvenxa acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Zyvenxa, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such intellectual-property-infringement claim.
Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. or Indian government embargo or that has been designated by the U.S. or Indian government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. or Indian government list of prohibited or restricted parties.
Third-Party Beneficiary. You and Zyvenxa acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

9. Subscriptions, In-App Purchases, and Free Trials

9.1 Subscription tiers

The App offers auto-renewable subscriptions (currently on a monthly, quarterly, and yearly basis) that unlock certain premium features such as AI Insights and additional functionality (the "Premium Features"). Before you confirm any purchase, the in-app subscription screen ("paywall") clearly displays, for each available tier: the exact price in your local currency (as set by Apple's App Store pricing for your region), the billing period (monthly, quarterly, or yearly), the fact that the subscription renews automatically at the end of each period, and the means by which you can cancel at any time through your Apple ID account settings. Links to these Terms and to our Privacy Policy are surfaced on the same screen. No payment is taken without your explicit confirmation through the Apple App Store purchase prompt.

9.2 Billing through Apple

All payments for in-app purchases and subscriptions are processed by Apple through your Apple ID. Apple's terms apply to those transactions. Payment will be charged to your Apple ID at confirmation of purchase.

9.3 Auto-renewal

Subscriptions automatically renew at the end of each subscription period at the then-current price of the equivalent subscription, unless you cancel auto-renewal at least 24 hours before the end of the current period. Your Apple ID will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions by going to your Apple ID account settings → Subscriptions on your device after purchase.

9.4 Free trials and introductory offers

If a free trial or introductory offer is provided, any unused portion of the free trial period will be forfeited when you purchase a subscription. If you do not cancel before the end of the free trial, you will be automatically charged for the applicable subscription. Eligibility for free trials and introductory offers is determined by Apple and may be limited to one trial per Apple ID family.

9.5 Price changes

We may change subscription prices from time to time. If a price increase applies to your subscription, Apple will notify you and seek your consent before the increase takes effect, as required by Apple's policies. If you do not agree to the new price, you can cancel your subscription before the increase takes effect.

9.6 Refunds

All purchases are final and non-refundable except as required by applicable law or by Apple's refund policies. Zyvenxa does not directly process refunds; you may request a refund directly from Apple via reportaproblem.apple.com, and Apple will determine eligibility at its sole discretion. We are not able to override Apple's refund decisions.

9.7 Loss of Premium Features

If your subscription expires, is cancelled, or is revoked due to a chargeback, refund, or violation of these Terms, your access to the Premium Features will end. The non-premium portions of the App will generally remain available, subject to these Terms.

10. Advertising

The App may display advertisements provided by Google Mobile Ads (AdMob). Depending on your App Tracking Transparency choice and applicable consent settings, the ads you see may be personalised or contextual. We do not control the content of third-party advertisements, and we are not responsible for them. Your interactions with advertisers are solely between you and the advertiser.

11. User Content and Co-Parent Sharing

11.1 Your Content

Any text, photos, notes, journal entries, voice recordings, attachments, or other materials that you record or upload through the App constitute your "User Content". You retain all ownership rights in your User Content.

11.2 Storage

User Content is stored on your device and, if iCloud sync is enabled, in your personal iCloud account under your Apple ID. Zyvenxa does not maintain a server-side copy.

11.3 Co-parent sharing

If you choose to share a child's record with a co-parent or caregiver through CloudKit Sharing, you authorise Apple to make the shared content accessible to the invited person under your direction. You are solely responsible for the persons you invite, the scope of permissions you grant (read or read/write), and the consequences of any sharing. You may revoke access at any time within the App, but you understand that copies, exports, or screenshots already taken by the invited person cannot be retrieved by Zyvenxa.

11.4 Limited licence to Zyvenxa

To the limited extent technically necessary to operate features such as on-device AI Insights, local backup, or device-to-device sync, you grant Zyvenxa a non-exclusive, royalty-free, worldwide licence to process your User Content on your device for the sole purpose of providing the Services to you. This licence does not extend to use of your User Content on Zyvenxa's servers, because we do not store User Content on our servers.

11.5 Responsibility

You represent and warrant that you have all rights, consents, and authorisations necessary to record and (where applicable) share the User Content in the App, and that the User Content does not violate any law or any third party's rights.

12. Acceptable Use

You agree not to, and not to permit any other person to:

use the Services in any unlawful manner or for any unlawful purpose;
use the Services to record, store, or share information about any individual without the consents required under applicable law;
reverse-engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the limited extent expressly permitted by applicable law;
modify, adapt, translate, or create derivative works of the App;
remove, alter, or obscure any proprietary notices in the App;
rent, lease, lend, sell, sublicense, distribute, or otherwise commercially exploit the App or the Services;
use the Services to develop a competing product;
interfere with or disrupt the integrity, security, or performance of the Services, third-party services on which the Services rely, or any data or content contained therein;
attempt to gain unauthorised access to the Services, related systems, or networks;
use any robot, scraper, or other automated means to access the Services;
upload or transmit any viruses, malware, or other harmful code;
use the Services in any manner that could damage, disable, overburden, or impair Apple's, Google's, RevenueCat's, Microsoft's, Zoho's, or GoDaddy's infrastructure;
impersonate any person or misrepresent your affiliation with any person or entity;
use the Services in any way that violates Apple's App Store Review Guidelines or any usage rules established by Apple.

13. Intellectual Property

The App, the Site, all content, software, code, designs, graphics, user interfaces, "look and feel", text, illustrations, sounds, music, images, marks, logos, and other material made available through the Services (other than your User Content) are owned by or licensed to Zyvenxa and are protected by copyright, trademark, trade-secret, and other intellectual-property laws. "Anvikare" and the Anvikare logo are trademarks of Zyvenxa. Nothing in these Terms grants you any right to use any trademark, logo, domain name, or other distinctive brand feature of Zyvenxa without our prior written consent. All rights not expressly granted to you are reserved by Zyvenxa.

14. Third-Party Services

The Services rely on, and may link to, third-party services and products, including services provided by Apple, Google, Microsoft, RevenueCat, Zoho, and GoDaddy (collectively, "Third-Party Services"). Zyvenxa does not control, and is not responsible for, the availability, content, accuracy, privacy practices, terms, or pricing of any Third-Party Service. Your use of a Third-Party Service is at your own risk and subject to the terms and policies of that Third-Party Service. The inclusion of a link to or integration with a Third-Party Service does not imply endorsement by Zyvenxa.

15. Privacy

Our collection, use, storage, and protection of personal data are described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you confirm that you have read and understood the Privacy Policy.

16. Updates, Changes, and Availability

We may, from time to time and in our sole discretion:

release updates, patches, bug fixes, new versions, or new features of the App;
add, modify, suspend, or discontinue any feature, content, or functionality (including any Premium Feature);
limit the availability of the Services in any geographic region or jurisdiction;
impose limits on certain features or restrict access to parts or all of the Services.

We will use reasonable efforts to give you prior notice of material changes that adversely affect paying subscribers. Where required by law or Apple's policies, you may cancel your subscription before such a change takes effect.

17. Beta and Pre-Release Features

From time to time we may make available beta, pilot, preview, or pre-release features ("Beta Features"). Beta Features are provided "as is", may be unstable, incomplete, or removed at any time, and may have different terms communicated to you at the time of access. By using a Beta Feature you accept the additional risk of bugs, data loss, and unexpected behaviour.

18. Termination

These Terms remain in effect for so long as you use the Services. You may terminate these Terms at any time by deleting the App from all your devices and ceasing all use of the Services. We may, in our sole discretion, suspend or terminate your access to the Services at any time, with or without notice, including if we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful conduct, or are likely to cause harm to us, Apple, or any other user. The provisions of these Terms which by their nature should survive termination (including Sections 3, 4, 6, 9.6, 13, 14, 19, 20, 21, 22, 23, 24, 25, 26, 27, and 28) shall survive termination.

19. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY.

Zyvenxa, its affiliates, licensors, and service providers expressly disclaim all warranties of any kind, whether express, implied, or statutory, including any warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, system integration, freedom from computer virus, and warranties arising from course of dealing or usage of trade. Without limiting the foregoing, Zyvenxa makes no warranty that:

the Services will meet your requirements;
the Services will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components;
the information, content, or results obtained through the Services (including AI Insights, growth charts, vaccination reminders, and feeding norms) will be accurate, complete, current, or reliable;
any errors or defects in the Services will be corrected;
your User Content will not be lost, corrupted, or damaged.

You acknowledge that you assume sole responsibility for any decisions you make based on the Services. Some jurisdictions do not allow the exclusion of certain warranties; in such jurisdictions, the above exclusions apply to the maximum extent permitted by law.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

In no event will Zyvenxa, its affiliates, directors, officers, employees, agents, licensors, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for lost profits, lost revenue, lost data, loss of goodwill, business interruption, personal injury, or emotional distress, arising out of or relating to these Terms or your use of (or inability to use) the Services, even if Zyvenxa has been advised of the possibility of such damages.
Zyvenxa's total aggregate liability arising out of or relating to these Terms or your use of the Services, regardless of the form of action and whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the greater of (a) the total amount you have paid Zyvenxa, through Apple, for subscriptions in the twelve (12) months immediately preceding the event giving rise to the liability, or (b) INR 1,000 (one thousand Indian rupees) or its equivalent in your local currency.
The limitations and exclusions in this Section apply even if any remedy fails of its essential purpose.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

21. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Zyvenxa, its affiliates, and their respective directors, officers, employees, agents, licensors, and service providers from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

your access to or use of the Services;
your User Content or your sharing of any information with a co-parent or third party;
your violation of these Terms;
your violation of any applicable law or the rights of any third party (including any other parent, guardian, or family member whose data you record or share);
any decision you or any other person made in reliance on the Services, including any AI Insight.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence.

22. Force Majeure

Zyvenxa will not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, civil unrest, governmental action, pandemics or epidemics, labour conditions, power or internet outages, failures of Apple, Google, Microsoft, RevenueCat, Zoho, GoDaddy or other Third-Party Service providers, or other events of force majeure.

23. Export Controls and Sanctions

You agree to comply with all applicable export, re-export, and sanctions laws and regulations of India, the United States, and any other applicable jurisdiction. You represent that you are not on any government list of restricted parties, and that you are not located in or a national of any country to which Indian or U.S. law prohibits the export or re-export of the App.

24. Governing Law and Jurisdiction

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of India, without giving effect to any conflict-of-laws principles. Subject to Section 25, the courts at Ernakulam, Kerala, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Services, and you irrevocably submit to the jurisdiction of such courts. Nothing in this Section limits any mandatory consumer-protection rights you may have in your country of residence.

25. Dispute Resolution

If a dispute arises between you and Zyvenxa, you agree to first try in good faith to resolve the dispute by contacting us at support@zyvenxa.in with a written description of the dispute. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within that period, either party may proceed to litigation in the courts identified in Section 24, or to such other dispute-resolution forum as is required by applicable mandatory law.

26. Notices

We may provide notices to you through in-App messages, push notifications, by email (if you have provided one), or by posting a notice on the Site. Notices to Zyvenxa must be sent to support@zyvenxa.in and, where postal service is required, to: Zyvenxa Technologies Private Limited, Anakkallil, Puthencruz P.O., India, 682308.

27. Assignment

You may not assign, transfer, or delegate these Terms or any of your rights or obligations hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent, and any attempted assignment without such consent is void. Zyvenxa may freely assign, transfer, or delegate these Terms, in whole or in part, including in connection with a merger, acquisition, reorganisation, or sale of assets.

28. Miscellaneous

Entire Agreement. These Terms, together with the Privacy Policy and any additional terms presented to you in connection with a specific feature, constitute the entire agreement between you and Zyvenxa regarding the Services and supersede all prior or contemporaneous agreements, communications, and proposals.
Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.
No Waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
No Agency. Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchisee relationship between you and Zyvenxa.
Headings. Section headings are for convenience only and have no legal effect.
Language. These Terms are drafted in English. Any translation is provided for convenience only; in the event of any discrepancy, the English version prevails.
Apple Third-Party Beneficiary. Apple Inc. and its subsidiaries are third-party beneficiaries of Section 8 and may enforce those terms against you.

29. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the App, by email, or by prominent notice on the Site before the changes take effect, and we will update the "Last updated" date above. The updated Terms will become effective when posted, unless we specify a later effective date. Your continued use of the Services after the effective date constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

30. Contact Us

For any questions, complaints, or notices concerning these Terms or the Services, please contact us:

Email (all enquiries): support@zyvenxa.in
Postal address: Zyvenxa Technologies Private Limited, Anakkallil, Puthencruz P.O., India, 682308